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SHIPPING

THE ORDER PROCESS

If your item is in stock, please allow 2-6 business days to process your order once payment is received and cleared. Please note during high volume sale periods or new range releases there may be minor delays – we appreciate your patience during this time! Once shipped, you will be emailed with tracking information to follow your order to its destination. Please note there is no dispatch on weekends or public holidays.
We work with a variety of different suppliers so please bear in mind when ordering more than one pair with us they can arrive at different times.

FREE SHIPPING ON ALL ORDERS OUTSIDE OF CANADA!

Yep, our gift to you. 
Purchase any pair of glasses from our website and we will ship them to you for free anywhere in the world outside of Canada.

WORLDWIDE SHIPPING

Delivery to the United States 7 - 20 days 
Delivery to Canada 16 - 26 days
Delivery to Australia 10 - 20 days  
Delivery to Netherlands 12 - 15 days
Delivery to the UK, Europe and rest of the world can take up to 20 - 60 days

TRACKING

All orders will receive an email with a tracking number once your package has been shipped. To access tracking estimates please visit www.17track.net/en and enter the tracking code provided.


OWNERSHIP AND RISK

To ensure fast dispatch times, once your order has been placed, we are unable to make changes or cancel your order. If you have made an error in your delivery address, please contact us immediately via email at mya@mookimay.com
Any delivery date or time specified by us is an estimate only.
Once shipped, Mooki May does not take responsibility for undelivered items due to third-party delivery services or wrong addresses provided.
For any enquiries contact mya@mookimay.com

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